Frequently Asked Questions
Welcome to our help center. Here you'll find answers to common questions about our tools, security, and how to get the most out of our service.
1.Is ToolCompanion really free to use?
Yes, ToolCompanion is completely free to use. No premium tiers. No daily usage caps. No surprise paywalls. We run this service with display ads, which allows us to provide you with unlimited access at no charge.
2.Do I need to create an account to use the tools?
No need to sign up or create an account. Use and access all utilities immediately. Just open the tool and start using it.
3.Are my files uploaded to your servers?
No, your files are never uploaded to any servers. All tools that process your documents or files run entirely on the client side, inside your local web browser. The only server side tool is URL to PDF. It does not work with user files, but only needs a website address to create the PDF. So, all of your personal documents are stored 100% locally on your device.
4.Can I use ToolCompanion tools for commercial work?
Yes, for sure. You may use all ToolCompanion utilities for personal, business, freelance, and commercial projects without any restrictions or attribution requirements.
5.Will it work on mobile devices and tablets?
Yes, ToolCompanion is completely responsive and optimised for all modern web browsers. It works perfectly on desktop computers, iPhones, Android Smartphones, iPads and tablets.
6.My file is stuck or won't process. What should I do?
A stuck file is usually a browser memory issue as processing happens locally on your device. Quick fixes to try:
Refresh the page
A simple browser refresh often clears temporary memory glitches.
Verify file
Ensure that your file is not corrupted or protected with a password.
Check the format
Make sure you’re uploading a file type that’s supported for the specific tool.
Clear cache
Try clearing your browser cache or try opening the tool in an Incognito window.
7.How can I suggest a new tool for ToolCompanion?
We love to build what our community needs! Do you have any suggestions for new utilities or features that you would like to see added to the platform? Please contact the ToolCompanion team through our Contact Us page.
8.Which file formats are supported?
All operations support standard PDF files. We support JPG, PNG and standard image formats for conversions.
Still have questions?
Can't find the answer you're looking for? Please reach out to our friendly support team.
Contact Us