Frequently Asked Questions
Welcome to our help center. Here you’ll find answers to common questions about our tools, security, and how to get the most out of our service.
1. Is ToolCompanion really free to use?
Yes, ToolCompanion is 100% free to use. There are no premium tiers, no daily usage caps, and no surprise paywalls. Our platform is supported by display advertisements, allowing us to provide you with unlimited access at absolutely no cost.
2. Do I need to create an account to use the tools?
No account or registration is required. You can access and use every utility instantly without signing up, verifying an email, or logging in. Just open the tool and start working.
3. Are my files uploaded to your servers?
Most of your files never leave your device and are processed locally in your browser. For a few heavy tools that require server processing, your files are securely transmitted, processed, and then instantly deleted. We never store or back up your files.
4. Can I use ToolCompanion tools for commercial work?
Yes, absolutely. You are free to use all ToolCompanion utilities for personal, business, freelance, and commercial projects without any restrictions or required attribution.
5. Does it work on mobile devices and tablets?
Yes, ToolCompanion is fully responsive and optimized for all modern web browsers. It works seamlessly across desktop computers, iPhones, Android smartphones, iPads, and tablets.
6. My file is stuck or won't process. What should I do?
Because processing happens locally on your device, a stuck file is usually a browser memory issue. Try the following quick fixes:
- Refresh the page: A simple browser refresh often resolves temporary memory glitches.
- Check the file: Ensure your file is not corrupted and is not secured with password protection.
- Verify the format: Double-check that you are uploading a supported file type for that specific tool.
- Clear cache: Try clearing your browser cache or opening the tool in an Incognito/Private window.
7. How can I suggest a new tool for ToolCompanion?
We love building what our community needs! Please reach out to the ToolCompanion team via our Contact Us page and propose any new utility or feature you would like to see added to the platform.
8. What file formats do you support?
We support standard PDF files for all operations. For conversions, we support JPG, PNG, and standard image formats.
Still have questions?
Can't find the answer you're looking for? Please reach out to our friendly support team.
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